Social Media platforms combined have over three billion monthly active users. We live in a micro-attention digital world with a 3-second window to hook your audience and stop that scroll.
Social Media Marketing
Our multi-skilled team takes an immersive 360° approach to get to the heart of your brand to help you amplify your message which connects and captures the attention from those that matter most.
When creating for organic social media or paid advertising we understand the key ingredient to sustainable online growth is laying the foundations. Our full-service social media management starts from market research to implementing bespoke strategies to deliver explosive growth to outsmart your competition and prove wrong the old wive’s tale that social media can’t bring ROI.
We will host an interactive workshop with our Social Media Strategist in-person or online to develop a bespoke social media strategy suited to your business goals. You will also receive a digitalised social media strategy document to share with your marketing team.
02
Content Creation
We create a shoot plan that will be approved by your team then we organise a content day each quarter with our creative team of photographers and videographers to create 3 months of fully-edited content in advance. You also have the option to add on more content days if you require more assets.
03
Organic Social Media Management
Our Social Media Manager will then implement the social media strategy with the content produced and build a social media calendar with relevant hashtags and captions for your team to approve on our social media software.
04
Community Management
We will handle all public-facing comments, it is important to note that we don’t manage direct messages (DM’s) as this falls more into the category of customer service and our team isn’t always equipped to answer customer enquiries, for example of expected delivery dates or any customer complaints. We recommend having a community manager regularly check the direct messages.
05
Analyse & Report
At the end of each month, we take a bird's eye view of the social media data pulled from your accounts. Our Social Media Strategist then dives deeps into your analytics to understand how we can keep optimising your accounts by delivering more of what’s working. We will also provide a digestible overview report to track progress against KPIs set in the social media strategy this will also include our feedback and recommendations.
How does a ‘content day’ work?
Why is producing new, regular social media content important?
How much content can we produce in a day and what is the turnaround?
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“The first time I have seen a profitable social media team in my whole life”
John Davy
Serial Entrepreneur, Speaker and Investor.
"Amazing creative partners who understood the business and branding objectives of my company effortlessly. I would recommend them wholeheartedly to anyone looking for a specialized social media partner."
Tanya Choi
Divine Canine
"I was struggling to actively grow my social media platforms and the traffic to my sites with quality leads that actually converted. Wholehearted’s knowledge and expertise is simply incredible."
Jennifer Haride
Director, No Filter
“Wholehearted are professional and efficient meeting deadlines and delivering on expectations. They have helped grow our Instagram and our LinkedIn which has directly resulted in more paying clients.”
Ruth Kudzi
Founder, CEO, Optimus Coaching
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